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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Xinguang products

The group "New Technologies" offers for review the products of the plant Xinguang: cardboard production equipment, heated paper production equipment, single-sided longitudinal cutting machines, vertical, horizontal cutting machines, stackers, glue machines, five-layer corrugated cardboard production lines, flexographic printing machines, double-sided cardboard production lines, cutting machines
  • Cardboard production equipment Xinguang
    Cardboard production equipment
    ZJ-V5B, ZJ-V6B, ZJ-F, etc.
  • Paper production Equipment with heater Xinguang
    Paper production Equipment with heater
    for 5-layer cardboard, etc.
  • Single-sided longitudinal cutting machines Xinguang
    Single-sided longitudinal cutting machines
    SF-18, SF-360E, SF-405C1, etc.
  • Vertical, horizontal cutting machines Xinguang
    Vertical, horizontal cutting machines
    NC-30D, NC-150, ZQS, etc.
  • Stackers Xinguang
    Stackers
    DM-XLM, DMT-150, DM-DL, etc.
  • Glue machines Xinguang
    Glue machines
    GM-12, GM-20, GM-30, etc.
  • Corrugated Cardboard Production Lines Xinguang
    Corrugated Cardboard Production Lines
    WJ300-2500-II, etc.
  • Flexographic printing machines Xinguang
    Flexographic printing machines
    SYK1224 2, SYK1428 4, etc.
  • Double-sided cardboard production lines Xinguang
    Double-sided cardboard production lines
    SM-E2, SM-F7, SM-10, etc.
  • Cutting machines Xinguang
    Cutting machines
    DHE-150 and others.

NEW TECHNOLOGIES GROUP

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